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Management & Support Service 1:
IT Service Management (ITSM)
This refers to the management of end-to-end IT service delivery. This helps in meeting the goals of an organization without stress.
This includes the creation, delivery, and management of IT services.
6 benefits of having an ITSM in your organization:
- Reduced costs
- Lesser IT challenges
- Improved response time
- Seamless compliance
- Better customer service
- Easier adaptation to changes
Our ITSM team will help your company achieve these benefits. We will oversee every workplace technology, from servers to laptops and business-critical software applications.
Using strategic approach and practices we will manage, and improve the way end-to-end information technology (IT) services are used within your organization.
We also use frameworks and standards like ITIL (IT Infrastructure Library), and COBIT (Control Objectives for Information and Related Technologies), to manage IT services.